Contact Us

Customer Service

(Account Opening & Fee Enquiry)

Tel : (+852) 2853 8038

(+852) 2853 8000

Fax ： (+852) 2815 5652
Email：hkics@hkifsgroup.com

Settlement & Fund In Out

Tel : (+852) 2853 8084

(+852) 2853 8038

(+852) 2853 8012

Fax ： (+852) 2815 5652
Email：hkics@hkifsgroup.com

Securities Trading

Tel : (+852) 2853 8027

(+852) 2853 8030

Complaint Procedures

If you have any comments or complaints with the services we provide, please contact us via the following channels:

Tel: (+852) 2853 8038

If you are not satisfied with the Company's response,you can seek assistance from the Financial Dispute Resolution Center.

Address: Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House St, Central
Tel: (852) 3199 5100
Email: fdrc@fdrc.org.hk